We’re excited to introduce the newest member of the TimeTec family, TimeTec Lunex, our AI-powered assistant chatbot. It may not have a desk in the office, but Lunex is already hard at work as our frontline support and sales agent, ready to help customers with accurate, instant answers to their questions.
TimeTec Lunex is specifically trained to handle FAQs and inquiries across all our solutions, including TimeTec HR, iNeighbour, FingerTec, TimeTec Parking, TimeTec Visitor, and TimeTec Building. Whether you need help with access control settings, product features, or technical support, Lunex is equipped with the right knowledge to assist you.
This AI assistant is designed to serve with speed, clarity, and consistency. It’s available 24/7, providing guidance based on our extensive knowledge base. If a question goes beyond its scope, Lunex will smoothly escalate the matter to our human support team for further help.
And we’re just getting started. In future releases, TimeTec Lunex will support voice chat and in-app assistance, giving users even more convenient ways to get help on the go.
With TimeTec Lunex, we’re taking a big step toward smarter customer engagement. It’s here to make your support experience faster, easier, and more efficient. So, join us in welcoming TimeTec Lunex, your always-ready digital assistant.