Support requests from customer
Tier 1 support
| 24/7 Email |
| • support@timeteccloud.com |
| Phone calls |
| • +603 - 8070 9933 |
| AnyDesk |
| • https://www.timeteccloud.com/anydesk |
| (We deployed Zoho Desk as our support platform) |
Tier 2 support
| System diagnose & testing |
| Hardware repair |
Tier 3 support
| Bug fixing |
| Customization |
