Terms & Conditions | iNeighbour Developer Program
iNeighbour Developer Program

Terms & Conditions



  iNeighbour Developer Program
iNeighbour Developer Program offers customers access to our Resource Center, User Manual, Useful Tips, Sample Code and API at no additional charge.
iNeighbour Developer Program offers customers access to our Resource Center, User Manual, Useful Tips, Sample Code and API at no additional charge.
iNeighbour Developer Program provides customers help on basic technical issues and guidance to assist them in their initial integration.
Continuous technical support is not included, but for customers who want us to provide further support on their software development, TimeTec Developer Premium Support Program is available for them to subscribe.
   
   
 
iNeighbour Developer Premium Support Program
iNeighbour Developer Premium Support Program covers development and production issues for API products and services, along with other key stack components:
 • "How to" questions about iNeighbour API services and features
 • Best practices to help you successfully integrate, deploy, and manage applications with iNeighbour.
 • Troubleshooting API and iNeighbour API issues
 • Troubleshooting operational or systemic problems with iNeighbour API resources
 • Issues with our Management Console or other iNeighbour API tools
   
iNeighbour Developer Premium Support Program does not include:
   
 • Code development
 • Debugging custom and third party software
 • Performing system administration tasks and configuration
   
Each subscription will entitle the user for a 12-month access to iNeighbour Developer Premium support and services.
   
No monetary refunds will be given upon cancellation of subscription.
   
Payments for subscriptions are to be made via PayPal.