Global Reseller Program FAQs
How many levels of reseller are there in TimeTec Global Reseller Program?

The TimeTec Global Reseller Program has two reseller levels.
1.Distributor   2.Dealer

What are the differences Distributor and Dealer?
• Higher level than the dealer
• Enjoys a higher profit sharing percentage plus a higher sales quota
• Obtain a distributor’s admin account to monitor dealer and customer accounts
• Allowed to appoint dealers in their areas
• Single level reseller
• Basic sales commission percentage and lower sales quota
• Given a dealer’s admin account to monitor own sales
How to determine the reseller’s eligibility to apply?
• Possess existing reseller distribution channel • No existing reseller distribution channel
Is there a minimum investment requirement to join the TimeTec Global Reseller Program?

Currently, TimeTec does not impose any monetary investment to start with TimeTec Global Reseller Program at any levels.

Do you impose any yearly sales quota on resellers?

Yes. Sales commitments vary from one country to another, and for different reseller levels. For more info, please consult us at info@timeteccloud.com.

How should the payments be transacted, through the reseller or through TimeTec?

It’s up to you. If the customer chooses to do an online payment, the activation of the licenses will be in real time, however, if the customer pays through you via offline methods, it would take a while for the whole payment process to be cleared because we need to wait for the payment from you before we could activate the licenses. Please refer to the Terms & Conditions for clarification.

How to be a part of the TimeTec Global Reseller Program?

Go to the online application page at http://www.timeteccloud.com/become_partner, choose the type of partnership, fill up all the required information and submit the online application form. We might upgrade or downgrade your Type of Partnership application upon reviewing. Once approved, each reseller will be given a free demo account with the activation of 10 user licenses.

How enrol for training on TimeTec Global Reseller Program?

We provide online training; you can register with us for Webinar sessions at http://www.fingertec.com/webinar/timeteccloud/. You can also invite your customers or your prospective customers to join the training session. At the moment, we conduct all courses in English. To reach more audience, you are encouraged to conduct training courses in your local-language and you can also use our webinar tool. Liaise with us to set up your own Webinar sessions in no time at all.

Is it permissible to sell TimeTec cloud service subscription in our local currency?

Yes, but the selling of the licenses in local currency is only acceptable for offline payment methods. If your customers pay for the subscription online, only USD currency is acceptable.

Do I have to sign a Partnership Agreement to become a reseller?

Yes. Once we accepted your application, you will receive an email, which requires you to activate your partnership account. By activating the account, you will have to agree on the terms and conditions of the Partnership Agreement.

TimeTec will eventually launch a total of 8 cloud solutions, is a reseller automatically given the right to sell all the applications?

No. You only apply for the cloud solution that you’re interested in when you’re filling up the online application form. Of course you can opt for more if you have the confidence to achieve the sales quota set for you.

Does TimeTec provide marketing support to resellers?

Yes. Please refer to Event Sponsorship Program for more details.

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